GENERAL SHIPPING INFO
WE CURRENTLY SHIP WEB ORDERS TO THE UNITED STATES FROM CALIFORNIA. ALL ORDERS ARE PROCESSED AND SHIPPED OUT FROM OUR HAÜS WITHIN 2-5 BUSINESS DAYS UPON RECEIPT OF ORDER. TRACKING IS PROVIDED FOR ALL ORDERS AND IS SENT WHEN THE ORDER IS SHIPPED.
SHIPPING ADDRESS INFO
IT IS THE CUSTOMER'S RESPONSIBILITY TO MAKE SURE THAT ALL SHIPPING INFORMATION AND ADDRESS IS CORRECT. ORDERS WITH INCORRECT SHIPPING INFORMATION, ONCE SHIPPED, CANNOT BE CORRECTED AND ANY LOSS DUE TO INCORRECT/INCOMPLETE SHIPPING INFORMATION IS THE RESPONSIBILITY OF THE BUYER AND NOT OF THE BRICK HAUS. SHIPMENTS THAT GET RETURNED TO SENDER DUE TO AN INCORRECT/INCOMPLETE SHIPPING ADDRESS PROVIDED, ARE SUBJECT TO A RETURN FEE OF $5/SHIPMENT AND A SHIPPING FEE WILL BE CHARGED AGAIN FOR RESENDING THE PACKAGE. FOR APARTMENTS WITHOUT A DOORMAN OR A SECURE PLACE TO LEAVE THE PACKAGE, PLEASE CONSIDER SHIPPING TO AN ALTERNATE ADDRESS WHERE YOUR PACKAGE MAY BE RECEIVED SECURELY.
IF YOU HAVE ANY FURTHER QUESTIONS ABOUT SHIPPING, PLEASE EMAIL US AT THECURATOR@THEBRICKHAUS.COM.
SHIPMENTS WITHIN USA:
ORDERS TO THE UNITED STATES SHIP VIA USPS FIRST CLASS (UNDER 1 LB) OR PRIORITY MAIL (OVER 1 LB), WITH DELIVERY ESTIMATED BETWEEN 2-5 BUSINESS DAYS UPON SHIPPING.
THERE WILL BE NO CUSTOMS/DUTIES OR ADDITIONAL TAXES CHARGED FOR ORDERS GOING TO US SHIPPING ADDRESSES, AS US-BOUND PACKAGES ARE SHIPPED DOMESTICALLY WITHIN THE US.
ALL ORDERS OVER $100 (OF PRODUCT) GOING TO US ADDRESSES WILL RECEIVE FREE SHIPPING. SHIPPING COST WILL AUTOMATICALLY BE DEDUCTED AT CHECKOUT.
ORDERS BELOW $100 WILL BE CHARGED SHIPPING BETWEEN $6.95 - $17.95 DEPENDING ON WEIGHT, CALCULATED AT CHECKOUT.
INTERNATIONAL SHIPMENTS:
WE CURRENTLY ONLY SHIP WITHIN THE UNITED STATES, IF YOU'RE INTERESTED IN INTERNATIONAL SHIPPING PLEASE CONTACT US DIRECTLY AT THECURATOR@THEBRICKHAUS.COM & IF THE DEMAND IS GREAT ENOUGH WE MAY ACCOMMODATE INTERNATIONAL SHIPPING IN THE FUTURE. THANK YOU FOR YOUR SUPPORT & UNDERSTANDING.
RETURNS:
PLEASE NOTE THAT DUE TO THE PERSONAL NATURE OF OUR PRODUCTS, WE ARE UNABLE TO ACCEPT RETURNS ON ORDERS. SHOULD YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE EMAIL US AT THECURATOR@THEBRICKHAUS.COM.